Insights / Insights

Hard Truths from the Booth: 11 Real Challenges Operators Shared at NRA

11 Challenges Operators Shared at the 2025 National Restaurant Show

If you walked the floor of the 2025 National Restaurant Association Show, you likely heard a lot of buzz about innovation, flavor trends, and new tech. But behind the booths and brand activations, the real story came straight from operators—sharing the hard truths of what’s weighing them down in today’s foodservice industry.  At Buyers Edge Platform, we had honest conversations with restaurant leaders and operators from every segment—and they weren’t shy about what’s keeping them up at night. These candid discussions gave us a direct line to the everyday obstacles operators are up against. It wasn’t about theory or speculation; it was about the operational stressors they face right now, and the real consequences of not having the right support in place.  Here’s what we heard:  Difficulty attracting and retaining staff: The labor crisis isn’t over. Operators continue to struggle to hire and keep reliable workers, which puts pressure on

Takeaways from the 2025 National Restaurant Association Show

Key Takeaways from the 2025 National Restaurant Association Show

If you’ve ever been to the National Restaurant Association Show (NRA), you know it can be a bit of sensory overload. This year was no exception—and as I walked the floor, one thing became clear: innovation is everywhere, but so is the pressure to make the right choice for your operation.  From tech to sustainability to booth theatrics that rival Broadway sets, here are some of the top trends that caught my attention—and what they mean for foodservice operators looking to level up.  Booth Bragging Rights: From Sauce Taphouses to Shoe Stores  Some booths didn’t just show off products—they created full-blown brand worlds. Kraft Heinz built a multi-window restaurant experience where attendees could walk up and order dishes featuring different sauces, all served from their “sauce taphouse.” It was an immersive (and delicious) way to showcase how their products shine across menu applications.    Hormel brought the same energy with a

How Buyers Edge Platform Can Help Operators Navigate Tariffs

How Buyers Edge Platform Can Help Operators Navigate Tariffs

With a new wave of tariffs taking effect, foodservice operators across the country are faced with a tough decision: raise menu prices or absorb rising costs. Either option creates operational challenges—but the real question is, how can you get ahead of the impact before it hits your bottom line?  At Buyers Edge Platform, we believe that cost volatility doesn’t have to dictate your margins. With the right data, supplier relationships, and procurement tools, you can build a smarter, more resilient strategy—even during tariff uncertainty.  What Are the New Tariffs—and Who Do They Affect?  On April 2, 2025, President Donald Trump announced a sweeping set of tariffs, including:    A 10% baseline tariff on all imported goods, effective April 5, 2025 (White House). Increased “reciprocal” tariffs ranging from 11% to 50% on imports from 57 countries identified as having nonreciprocal or discriminatory trading practices, effective April 9, 2025. For instance, imports

On the Menu: Top 5 Growing Ingredients Operators Should Know About

On the Menu: Top 5 Growing Ingredients Operators Should Know About

On the Menu: From the back-of-house to the customer’s plate, growing ingredients can tell us a lot about what’s driving operational decisions and consumer preferences. Whether it’s to reduce prep time, meet flavor expectations, or streamline ordering, smart operators keep a pulse on what’s gaining traction. Based on recent data pulled from Buyers Edge Platform, here are the five growing ingredients that saw the most growth within our member operators at the end of 2024—along with tips on how you can make them work harder in your kitchen.  1. Westminster Oyster Crackers  📈 +16% in Concepts | +7% in Locations  These classic crackers are making a comeback—likely thanks to seasonal menus featuring soups, chowders, and bisques. They’re cost-effective, easy to portion, and add to that nostalgic crunch guests crave. This item is a perfect example of growing ingredients being driven by seasonal demand and comfort food trends. How to Use

Buyers Edge Platform Launches Foodservice Rewards - The Only GPO Program That Rewards Loyalty

Buyers Edge Platform Launches Foodservice Rewards – The Only GPO Program That Rewards Loyalty

WALTHAM, Mass., April 7, 2025 /PRNewswire/ — Buyers Edge Platform, the leading foodservice procurement and technology company, has officially launched an integrated loyalty program within its Digital Procurement Network (DPN) division. This division combines traditional group purchasing organization (GPO) benefits—such as price savings and rebates—with advanced technology, artificial intelligence, and now, loyalty rewards. Foodservice Rewards is the first loyalty program of its kind in the GPO industry. It enhances rebate earnings by offering additional value from participating manufacturers on top of what operators already earn. Loyalty points earned through Foodservice Rewards can be redeemed for items that support restaurant operations or used as employee perks—turning everyday purchasing into meaningful rewards. With Foodservice Rewards, operators can now: Earn points automatically on qualifying purchases—no extra steps required, no reduction in rebates See and claim valuable and exciting rewards in real time within your Launchpad (our member portal)—no waiting, no manual approvals. Redeem points seamlessly for

Buyers Edge Platform Launches Foodservice Rewards – The Only GPO Points Program That Rewards Loyalty

The Only GPO Program That Rewards Loyalty

What if your everyday foodservice purchases could earn you more than just savings? Buyers Edge Platform just made that possible with the launch of Foodservice Rewards—a first-of-its-kind loyalty program integrated directly into our Digital Procurement Network (DPN).  This division combines traditional group purchasing organization (GPO) benefits—such as price savings and rebates—with advanced technology, artificial intelligence, and now, loyalty rewards.  Foodservice Rewards is the first loyalty program of its kind in the GPO industry. It enhances rebate earnings by offering additional value from participating manufacturers on top of what operators already earn. Loyalty points earned through Foodservice Rewards can be redeemed for items that support restaurant operations or used as employee perks—turning everyday purchasing into meaningful rewards.  With Foodservice Rewards, operators can now:  Earn points automatically on qualifying purchases—no extra steps required, no reduction in rebates. See and claim valuable and exciting rewards in real time within your Launchpad (our member

How Buyers Edge Platform Can Help Your Restaurant Stay Profitable

How Buyers Edge Platform Can Help Your Restaurant Stay Profitable

With 39% of restaurant operators reporting unprofitability in 2024, it’s clear that food costs, supply chain challenges, and operational inefficiencies are taking a toll. To stay ahead, restaurants need strategic solutions that cut costs, streamline purchasing, and optimize spend management. And with 48% of operators expecting competition to be more this year, standing out through operational efficiency and strategic cost management is more important than ever.  That’s where Buyers Edge Platform comes in. Through our four key divisions—Digital Procurement Network, Fresh Solutions, Supply Chain Management, and SaaS Software—we empower restaurants to reduce costs, enhance supply chain resilience, and improve margins on the items they already buy.  Here’s how our solutions help maintain your restaurant profitability and navigate today’s industry challenges:  Instantly Reduce Costs and Earn Cashback with Our Digital Procurement Network  Save big on over 175,000+ food and supply items through strategic supplier partnerships.  Cashback rebate programs turn everyday purchases into

Buyers Edge Platform Expands UK Presence Through Strategic Partnership with allmanhall

Buyers Edge Platform Expands UK Presence Through Strategic Partnership with allmanhall

LONDON, March 4, 2025 /PRNewswire/ — Buyers Edge Platform, the leading foodservice procurement and technology company, announces its strategic partnership with allmanhall, a UK-based food procurement specialist. This partnership strengthens Buyers Edge Platform’s presence in the UK market and enhances its ability to deliver innovative procurement solutions to foodservice operators. As part of this collaboration, allmanhall will continue to operate independently under its existing leadership, with Buyers Edge Platform European President, Daniel Wilson, joining the Board as a non-executive director in February 2025. “Our mission is to be a leading provider of world-class food procurement solutions in our marketplace. We are thrilled to partner with Buyers Edge to help us achieve that mission. We are two family-owned and family-run businesses sharing a similar philosophy towards our client relationships and supply chain partners. allmanhall has enjoyed record growth in recent years and this investment will ensure we continue to remain a market leader, whilst investing

cracking the egg crisis? buyers edge platform brands can help

Scrambling for Egg Solutions? 6 Ways Buyers Edge Platform Can Help

Are skyrocketing egg prices putting pressure on your food costs? The foodservice industry is no stranger to supply chain challenges. But the current egg crisis is sending shockwaves through restaurant operations, retail, and manufacturing alike. With egg prices projected to increase by another 20% in 2025—currently trading over $7 per dozen for conventional white eggs and nearly $9 per dozen for cage-free eggs—operators must take strategic steps to mitigate financial strain. At Buyers Edge Platform, we equip foodservice businesses with the tools, data, and partnerships needed to navigate these market disruptions efficiently.  Understanding Egg Prices: Market Insights & Cost Drivers  Egg prices continue to soar, largely due to the ongoing outbreak of Highly Pathogenic Avian Influenza (HPAI), which has significantly reduced the U.S. egg-laying hen population. Over 30 million birds have been lost in just 30 days, marking the highest number of cases ever for the virus. The rapid spread

Buyers Edge Platform Expands European Presence with Acquisition of MM&C in Switzerland

Buyers Edge Platform Expands European Presence with Acquisition of MM&C in Switzerland

WALTHAM, Mass., Jan. 21, 2025 /PRNewswire/ — Buyers Edge Platform, the leading software and analytics company providing data-driven insights and technology to the foodservice industry, announces its acquisition of MM&C in Switzerland. This marks another significant step in Buyers Edge Platform’s rapid expansion across Europe, following the acquisitions of The Full Range, Delta Procurement and MPP in the UK, S&F-Gruppe in Germany, Parsly in Sweden and Hoscat in the Netherlands last year, and Svenska Krögare in Sweden in 2023. These investments align with Buyers Edge Platform’s broader strategy to create the largest Digital Procurement Network in Europe, mirroring their success achieved in the US. Through strategic acquisitions and investments, new country partnerships, and organic growth initiatives, Buyers Edge Platform is set to transform procurement, offering exceptional value to foodservice businesses across Europe. John Davie, CEO of Buyers Edge Platform, shared his enthusiasm for the investment, stating, “MM&C provides Buyers Edge with an entry point into the Swiss market through a company that shares our