Resource Center

Insights / Technology

Technology

How Technology Is Reshaping the Restaurant Industry

The restaurant industry has not always been quick to adopt new technologies. The adoption of technology is set to continue to increase in the coming years. From point-of-sale systems to supply chain transparency, technology is transforming the way foodservice operators do business and interact with their customers. Let’s explore some of the ways technology is reshaping the restaurant industry and what this means for the future: One of the most significant changes brought about by technology is the rise of online ordering and delivery platforms. These third-party platforms, such as Grubhub, DoorDash, and UberEats, have made it easier for customers to order food from their favorite restaurants without ever having to leave their homes. This has been a game-changer for the restaurant industry, as it allows restaurants to reach a wider customer base and generates additional revenue streams. Another way in which technology is reshaping the restaurant industry is through

supply chain visibility

Disruption is the New Villain, Visibility is the New Hero

Like Batman needs Robin, the supply chain needs technology. Traditional supply chain management has been known to be rigid and time consuming, with foodservice stakeholders manually navigating the many touchpoints of the complex ecosystem. With supply chain disruption occurring more often, the industry has been forced to pivot to meet constant price fluctuations, changes in customer demand, and product shortages – forcing them to act more quickly and with less time to plan. Without the ability to see things such as operator ordering habits, supplier shortages, or distributor metrics, it’s impossible to build supply chain and operational efficiency. But how can the different stakeholders move more rapidly when the supply chain process is known to be slow and unpredictable? The answer is with transparency. Whenever a stakeholder makes a movement in the supply chain process, data is generated. Think about it, every purchase an operator makes produces different data points

Technology

Technology Over Tradition: Why Restaurants Should Automate As Much As They Can

In a world of technological marvels such as automated virtual assistants, self-driving vehicles, and drone delivery, why would anyone want to manually run their restaurant the old fashioned way? If you haven’t already, it’s time to adapt to a more digital world and take what once were manual processes and turn them into a more streamlined way of operating. There are many different areas of your restaurant where technology can be adopted to make the workload on your staff a lot lighter and easier. From the back-of-house to the front-of-house, technology is the answer to creating a more efficient environment. When candidates see that your restaurant uses different technology solutions throughout the operation, it lets them know you’re prioritizing technology over traditional ways of operating, making things quicker and easier for them. Using technology could make your restaurant stand out from others, be the deciding factor for foodservice workers applying